Hello, This is ArcheAge.
To provide better ingame experience and environment in the ArcheAge World,
We are currently restricting account of the users who've used illegal program such as auto program, hardware, etc by the basis of operational policy.
As per operational policy, we have permanently restricted 562 accounts who have been found using illegal program in-game.
To avoid this cases in the future, we will continue to reinforce our system to prevent the usage of illegal program in-game.